Schaut! Ständig! Auf! Eure! Blackberrys!

Die Associates einer nicht unbekannten US-Großkanzlei (Quinn Emanuel) empfingen kürzlich einen flammenden Appell eine unmissverständliche Aufforderung: Now more than ever there are many talented lawyers and law firms competing for our business. Doing really good legal work is not enough. Clients expect that and well they should given what we charge for our services You must all realize that we are in a service business. In this day and age of faxes, emails, internet, etc. clients expect you to be accessible 24\7. Of course, that is something of an exaggeration—but not much. LESSON NUMBER ONE: You should check your emails early and often. That not only means when you are in the office, it also means after you leave the office as well. Unless you have very good reason not to (for example when you are asleep, in court or in a tunnel), you should be checking your emails every hour. One of the last …