Mediation as Alternative Dispute Resolution in the European ICT-sector

Mediation is an alternative dispute resolution that is popular in the US. Today, it is less common in continental Europe but its use is likely to increase because of the forthcoming European directive on certain aspects of mediation in civil and commercial matters. Mediation can be an important cost and time saving tool for solving ICT disputes. Read the whole article here. Contents: 1. What is mediation ? 2. Advantages of mediation. Obstacles. 3. Mediation in the ICT sector 3.1. A specific approach 3.2. The traditional dispute resolution method (the courts) is not always efficient 3.3. The specific advantages of mediation for ICT conflicts 4. Brief overview of some initiatives in the European Union. 5. The European Directive and the European code of conduct for mediato…