“At Bob Evans, we treat strangers like friends and friends like family.”
That’s the company philosophy of Bob Evans restaurants. The chain prides itself on its “ability to treat guests and employees how they deserve to be treated.”
Of course, even friends and family members act like idiots occasionally. At such times, treating them “how they deserve to be treated” may not be the best policy.
Calling a customer an idiot is almost always inadvisable — even when he appears to be one.
Take Joel Acey, for instance. Call him an idiot and you’ll have a lawsuit on your hands.
The hostess at the Charleston Bob Evans allegedly did just that, almost exactly two years ago, on Dec. 26, 2010, when Acey came in with his child and asked to be seated in the front of the restaurant ...Zum vollständigen Artikel