Lost luggage/Verlorenes Gepäck

I've just been to London for a week, flying Lufthansa from Nuremberg with a change in Frankfurt. In both directions, my suitcase (checked-in baggage) did not make it. On the first journey, I was told the stopover in Frankfurt had been too short. The suitcase was delivered the next afternoon, about 24 hours after arrival. On the return journey, the suitcase was totally mislaid. I was told the label had torn off. It was delivered less than 48 hours later. Advice for future trips: if you talk to Lufthansa staff in German, check how they translate what you say into English ...Zum vollständigen Artikel

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